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Information Technology (IT)

Lonnie Washington

Interim IT Director

We will be working to improve the website to create a customer service centric site that provides self-help capabilities, multiple methods of locating information and interacting with the Office of Information Technology (OIT) here at Malcolm X.

OIT provides information technology services and resources that support and enhance Malcolm X College’s teaching, learning, research, and administrative activities.  OIT’s primary goal is to provide technology services that enable our students, faculty, and staff to be successful at Malcolm X. OIT staff strive to provide excellent customer service, respond to the changing needs of the college community, and make it easy and convenient for everyone to use technology at Malcolm X.

It is OIT’s vision that information technology at Malcolm X become a nationally recognized model among two-year public institutions by: 

  • Creating and supporting a transparent and seamless environment for academic learning, creative endeavors, and appropriate research.
  • Enabling student success, facilitating faculty activities and supporting efficient and effective administration of the college.
  • Utilizing technology to foster collaboration among its diverse community of students, faculty, and staff.
  • Promoting and supporting continuous technology innovation.
  • Measuring the success of information technology accomplishments by its relevance to the college’s mission.                                        
    In summary, it is very important to us in OIT that all of our customers are completely satisfied with their service experience. OIT believes that the future at Malcolm X depends on our ability to retain our customers (students, faculty and staff) by providing exceptional experiences.                                        
    IT Director   

​Self Service Support                                     

IT Support:   

  • (312) 850-7153 (MXC)
  • (312) 553-2600 (CCC)
  • (email)
  • Submit an Online Helpdesk Request​

  • IT News

    New IT Customer Service System       

    CCC Help, a new customer support system for CCC students and employees, launches today. The new system allows the Office of Information Technology to more quickly address support tickets and provide user-friendly email communications on the stat​us of each ticket.  

    What is changing?

    • Starting July 25, 2016 all users have access to a self-service portal at The portal contains a knowledge base of frequently asked questions and allows you to create a help desk ticket if you can’t find the answers you need.
    • You can still contact your local IT department by email or phone. Communications from the new CCC Help system will come from
    • The former self-service help page at will no longer be available. 

    If you have any questions about the new process, please contact the IT Helpdesk at        

    Thank you,
    Office of Information Technology




    Faculty & Staff

    IT Staff - Main Campus      
    Lonnie Washington
    Interim IT Director
    (312) 850-7154 0209B
    Brittany Thornton
    Manager  IT Services
    (312) 850-3553 0209‐005
    Arthur Malsen
    IT Coordinator 
    (312) 850-4568 0209‐004
    Cleveland Thompson
    IT Systems Administrator

    (312) 850-7888 0209-003
    John Garcia
    PT Service Associate
    (312) 850-4561 0209‐006
    Deiron Johnson
    PT Service Associate
    (312) 850-4518​ 0209‐007
    Technology Integration
    Dashaun Hits
    Technology Integration Specialist
    (312) 850-7471 3404‐002
    Simulation Technology
    Hung (Kevin) Truong
    Simulation Technology Manager
    (312) 850-7895 2401A
    IT Lab Staff      
    Adebunmi Adeboje
    Lab Manager
    (312) 850-7242 0209-000
    Web Staff      
    Alonzo Rhoden
    Web Manager
    (312) 850-4550 0209-003
    AV Staff      

    Sydney Adams
    Media Specialist

    (312) 850-3526 0209-008​
    Alex Ajishegiri
    Media Specialist
    (312) 850-7877 ​0209‐002
    Stephanie Shanks
    Media Specialist
    (312) 850-4510 ​0209-001
    Jimmy Cuevas
    Media Specialist
    (312) 850-4511 ​0209-009
    IT Staff - WSLC Campus      
    Ernest Brown
    PT Service Associate​
    (312) 850-4592 ebrown76@ccc.​edu 0209‐001

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    Contact Information

    (312) 850-7153
    (312) 850-4509
    1900 W. Jackson Blvd.
    Room 0209
    Chicago, IL 60612
    Get Directions


    Monday-Thursday 7:30 AM - 7:30 PM
    Friday 7:30 AM - 5 PM
    Saturday 9 AM - 2 PM


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