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Tutoring Services - Academic Support

Randi Ploszaj

Director, Academic Support Services
 

About the ASC

In the Academic Support Center (ASC), we encourage any student to seek tutoring to gain a deeper comprehension of course content and to enhance learning development. Tutoring can be utilized early in the semester to help you set academic goals, plan ahead for coursework completion, and improve or maintain classroom achievement. 


Tell us about your visit! Take the MXC Tutoring Survey here.     

​​​​​Please Note: GradesFirst Online Scheduling Currently Closed

We have been experiencing an issue with the online scheduling tool in the GradesFirst system. A service order has been initiated to repair this issue. While the issue is repaired, you'll notice GradesFirst online appointment making services are currently not available.

The ASC wants to ensure that you are fully supported without disruption to tutoring services during this time. To schedule a tutoring appointment, please visit the front desk in Room 2301 or call 312-850-7473. Staff members are available Monday-Thursday, 8AM-8PM, and Friday-Saturday, 9AM-2PM, to schedule appointments for you.
For any review sessions or workshops, no appointments are needed. Simply come to the ASC! We look forward to supporting you.

Fall 2017 Tutoring 

Please see the Fall 2017 tutoring schedule, below. Posted hours by discipline are subject to change. Please login to ccc.gradesfirst.com, call 312-850-7473, or visit the front desk in Room 2301 to ask about up-to-date tutoring appointment schedules and appointment-making availability.   

​​​ Monday​ ​Tuesday ​Wednesday Thursday​ ​Friday Saturday​
​Biology ​9AM-8PM ​9AM-8PM ​9AM-8PM ​9AM-8PM ​9AM-8PM ​CLOSED
Business​ ​CLOSED ​10AM-7PM CLOSED​ 10AM-6PM​ CLOSED​ ​CLOSED
Chemistry​ 9AM-8PM​ ​9AM-8PM​ 9AM-8PM​​ 9AM-8PM​​ 9AM-2PM​ 9AM-2PM​
Computers​ 11AM-5PM​ 10AM-8PM​ 11AM-5PM​ 10AM-6PM​ 9AM-2PM​ 9AM-2PM​
Math​ 9AM-8PM​ 9AM-8PM​​ ​9AM-8PM​ ​9AM-8PM​ ​9AM-2PM 9AM-2PM​
​Physics/Phy Sci 11AM-7PM​ ​10AM-8PM 10AM-7PM​ 10AM-8PM​ ​9AM-1PM CLOSED​
Reading/Study Skills​ 9AM-6PM​ ​9AM-6PM​ 9AM-6PM​​ 9AM-6PM​​ 9AM-2PM​ ​CLOSED
Speech​ 9AM-8PM​ 10AM-8PM​ 9AM-8PM​ ​10AM-8PM CLOSED​ 9AM-2PM​
Writing​ ​10AM-8PM 9AM-8PM​ 9AM-8PM​ 9AM-8PM​ ​9AM-2PM 9AM-2PM​
    

Appointments    

The ASC offers 50-minute appointments for all subjects. Please visit GradesFirst and click on "Schedule Tutor Appointment" next to the desired course on your "Class Info" page. For non-course related services (i.e.: placement exam preparation, personal statement revision, etc.), click on “Get Tutoring” and choose the appropriate service.     

You can also make an appointment in person by visiting the front desk in Room 2301 or calling 312-850-7473 during operating hours. Our staff is happy to assist you!                   

Drop-ins for all subjects are welcome; however, space is limited. We strongly recommend that you schedule an appointment for all services. 

How to Find Us

Academic Support is located on the 2nd Floor in Room 2301. We can be accessed by Stairwell and Elevator #7, located behind the Cafeteria, or from the center of the 2nd floor by walking through the Library.      

    

Academic Support Center (ASC) Tutoring Services Guidelines                 

Prior to attending your first tutoring session of the Fall 2017 semester, you will be asked to read and sign the following guidelines:                           
                          

1. Understand the scheduling of tutoring.

Scheduled tutoring appointments are limited to one consecutive 50-minute session per subject per day. All appointments scheduled by students in excess of this policy are subject to cancellations by ASC staff.      

Drop-in sessions are available on a limited, first-come, first-served basis and may be less than 50 minutes in length. Students may be asked to sign a wait list. Drop-in wait times are approximate, and students must be present in the ASC’s waiting area when their names are called to receive drop-in services                    ​​ 

2. Know your appointment day, time, and tutor.

It is the sole responsibility of students to remember the scheduled day, time, purpose, and tutor. Students can confirm appointment details in GradesFirst. Sending out appointment reminders is not the responsibility of the ASC or its staff.         

3. Check your CCC student email regularly.

If any staff member needs to cancel or change the designated tutor for an appointment for any reason, the change or cancellation will be communicated to the student via GradesFirst and the CCC student email account. Students may contact the ASC via phone or in person in Room 2301 to confirm appointment details before the appointment time.         

4. Read textbooks and instructors’ materials, and begin assignment work prior to tutoring. 

In order to understand the course material, it is essential to read assigned pages from your textbooks and instructors’ handouts. The tutors can provide you with greater assistance when you have read the appropriate material(s). Always begin work on your assignment(s) prior to requesting a tutor. You and your tutor can review the concepts and work through similar problems. However, the tutor cannot do your homework for you nor help you with take-home tests, quizzes, or projects.                       

5. Come prepared to tutoring sessions with a plan and questions. 

Bring any relevant textbooks, syllabi, class papers, and notes. Know what goal(s) you would like to accomplish within a tutoring session. Actively participate in the tutoring session by having a list of questions to ask your assigned tutor.                        

6. Be respectful in ASC work spaces. 

Your time with the tutor is valuable. Please do not use your cell phone or cause distractions while working with your assigned tutor. If working in an independent study area, computer use is for academic work only and headphones must be worn to maintain a quiet study area. Children under 14 years of age are not allowed in the ASC.                        

7. Cancel, reschedule, or alert tardiness to appointments in a timely manner.

You are expected to attend all scheduled tutoring appointments unless you cancel via GradesFirst (at least 24 hours in advance) or contact the ASC's front desk. After 2 No Shows, your GradesFirst appointment privileges will be placed on hold. If you are more than 5 minutes late to a scheduled appointment, your appointment may be given to a waiting student and you will be marked as a No Show. To avoid this penalty, call the front desk PRIOR to your appointment start time to inform them of your late arrival. Call: 312-850-7473.      ​  

​​​​​​
 

Programs

 

Faculty & Staff

Academic Support Services Staff                           
​Name ​Email Phone​ ​Office
Randi Ploszaj, Director ​rploszaj@ccc.edu​​​ ​(312) 850-7469 2302
Laura Nichols, Front Desk Assistant ​ ​lnichols15@ccc.edu ​(312) 850-7473 ​2301​
Kayley Steuber, Coordinator ​ksteuber@ccc.edu ​(312) 850-7880 ​2301

Related Services

Contact Information

Phone: 
(312) 850-7473
Fax: 
 
1900 West Jackson Blvd.
Room 2301
Chicago, IL 60612
Get Directions

Hours

Monday-Thursday, 8:00AM-8:00PM
Friday-Saturday, 9:00AM-2:00PM
Sunday, CLOSED

Publications

Related Services

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