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Tutoring Services - Academic Support

Randi Ploszaj

Director, Academic Support Services

Summer Break

Please note, the ASC will be closed during the summer break, from July 29th through August 27th. We will see you in the Fall! 

The ASC will reopen at 8:00AM on Monday, August 28th for computer access, printing, and appointment-making services, along with limited tutoring hours. Thank you for your patience as we conduct professional development and class visits. The ASC will resume complete tutoring operations on Tuesday, September 5th. Please check at that time for up-to-date tutoring appointment schedules and availability. 


About the ASC

In the Academic Support Center (ASC), we encourage any student to seek tutoring to gain a deeper comprehension of course content and to enhance learning development. Tutoring can be utilized early in the semester to help students set academic goals and plan ahead for their coursework completion. 

Tell us about your visit! Take the Tutor Satisfaction Survey here!​

How to Find Us

Academic Support is located on the 2nd Floor in Room 2301. We can be accessed by Stairwell and Elevator #7, located behind the Cafeteria, or from the center of the 2nd floor by walking through the Library.​



The ASC offers 50-minute appointments for all subjects. Please visit GradesFirst and click on "Schedule Tutor Appointment" next to the desired course on your "Class Info" page. For non-course related services (i.e.: placement exam preparation, personal statement revision, etc.), click on “Get Tutoring” and choose the appropriate service. Click here to see the ​GradesFirst Appointment Reservation Instructions for service-based appointments.  

You can also make an appointment in person by visiting the front desk in Room 2301, or call 312-850-7473 during operating hours.             

Drop-ins for all subjects are welcome; however, space is limited. We strongly recommend that you schedule an appointment for all services. 

Academic Support Center (ASC) Tutoring Services Guidelines ​         

Prior to attending their first tutoring session of the Summer 2017 semester, all students will be asked to read and sign the following guidelines:                     

​​​​​​1. Understand the scheduling of tutoring.

Scheduled tutoring appointments are limited to one consecutive 50-minute session per subject per day. All appointments scheduled by students in excess of this policy are subject to cancellations by ASC staff.                 

Drop-in sessions are available on a limited, first-come, first-served basis and may be less than 50 minutes in length. Students may be asked to sign a wait list. Drop-in wait times are approximate, and students must be present in the ASC’s waiting area when their names are called to receive drop-in services               

2. Know your appointment day, time, and tutor.

It is the sole responsibility of students to remember the scheduled day, time, purpose, and tutor. Students can confirm appointment details in GradesFirst. Sending out appointment reminders is not the responsibility of the ASC or its staff.    

3. Check your CCC student email regularly.

If any staff member needs to cancel or change the designated tutor for an appointment for any reason, the change or cancellation will be communicated to the student via GradesFirst and the CCC student email account. Students may contact the ASC via phone or in person in Room 2301 to confirm appointment details before the appointment time.    

4. Read textbooks and instructors’ materials, and begin assignment work prior to tutoring. 

In order to understand the course material, it is essential to read assigned pages from your textbooks and instructors’ handouts. The tutors can provide you with greater assistance when you have read the appropriate material(s). Always begin work on your assignment(s) prior to requesting a tutor. You and your tutor can review the concepts and work through similar problems. However, the tutor cannot do your homework for you nor help you with take-home tests, quizzes, or projects.                

5. Come prepared to tutoring sessions with a plan and questions. 

Bring any relevant textbooks, syllabi, class papers, and notes. Know what goal(s) you would like to accomplish within a tutoring session. Actively participate in the tutoring session by having a list of questions to ask your assigned tutor.                 

6. Be respectful in ASC work spaces. 

Your time with the tutor is valuable. Please do not use your cell phone or cause distractions while working with your assigned tutor. If working in an independent study area, computer use is for academic work only and headphones must be worn to maintain a quiet study area. Children under 14 years of age are not allowed in the ASC.                 

7. Cancel, reschedule, or alert tardiness to appointments in a timely manner.

You are expected to attend all scheduled tutoring appointments unless you cancel via GradesFirst (at least 24 hours in advance) or contact the ASC front desk. After 2 No Shows, your GradesFirst appointment privileges will be placed on hold. If you are more than 5 minutes late to a scheduled appointment, your appointment will be given to a waiting student and you will be marked as a No Show. To avoid this penalty, call the front desk PRIOR to your appointment start time to inform them of your late arrival. Call: 312-850-7473.    

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Faculty & Staff

Academic Support Services Staff                    
​Name ​Email Phone​ ​Office
Randi Ploszaj, Director ​​​​ ​(312) 850-7469 2302
Laura Nichols, Front Desk Assistant ​ ​ ​(312) 850-7473 ​2301​
Kayley Steuber, Coordinator ​ ​(312) 850-7880 ​2301

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Contact Information

(312) 850-7473
1900 West Jackson Blvd.
Room 2301
Chicago, IL 60612
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The ASC is currently closed. We will reopen at 8:00AM on Monday, August 28th.


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