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Appeal My Satisfactory Academic Progress (SAP) Hold

​​​How do you appeal a SAP hold?              

  1. Appeal online, as thoroughly as possible, indicating why you believe you did not meet SAP standards and what you will do to ensure you meet them in the future.
  2. IMPORTANT: You will need to support your SAP appeal with documentation that shows circumstances that impacted your academic performance. 

When is the appeal deadline?   ​

All submissions and relevant documentation for Financial Aid Satisfactory Academic Progress (SAP) appeals for each semester are due on the last day of the semester in which you are appealing. Please contact your Financial Aid Office with any questions pertaining to SAP.

What if I don't remember my CCC username and password?

Please submit a help request.

Ready to Appeal?   ​

Measurements that apply to ​SAP Holds

Grade Point Average (GPA)

Students are required to have a minimum term (semester) GPA above 0.0 and a cumulative GPA of at least 2.0 in order to remain in good standing.

  • Your GPA may range from 0.0 to a 4.0. Grades of ‘D’ and ‘F’ severely impact the GPA. The cumulative GPA includes remedial courses as well as college-level courses.
  • Not factored in the GPA:
    • Pass/Fail courses
    • No-Show Withdrawals (NSW)
    • Withdrawals (WTH)
    • Administrative Withdrawals (ADW)
    • Incompletes (I)

Note: The "I" grade can negatively impact the GPA if it is not resolved by midterm of the following semester (not including the summer term) with a grade of "C" or higher. If the completed course requirements are not received by the instructor by the deadline, the "I" grade will be converted to an "F".

Timeframe to Complete Degree - Credit Hour Limit (CHL)                 

Financial aid regulations require you earn enough credits each semester to successfully complete their degree/program within 150% of the length of their academic program.

Example: Associate in Arts Degree
62 hrs X 1.5 = 93 hours to complete degree

  • Once a student has reached 75% of the program’s published length in attempted credit hours, a Timeframe Alert (TFA) indicator will be placed on the student’s academic record to alert the student that he or she is reaching the limit of financial aid eligibility for his or her program.
  • Once a student has attempted 150%of the number of credit hours required for his or her program, an FAH Hold will be placed to prevent further financial aid disbursements until the student successfully appeals the hold.
  • Students can only receive financial aid for up to 30 attempted hours of remedial coursework
  • All accepted transfer hours from other colleges are added to the student’s attempted hours at City Colleges of Chicago.

Pace – Course Completion Rate

You must successfully complete at least 67% of all (cumulative) course credit hours you attempt. Completion rate is calculated by dividing the number of credit attempted into number completed.

  • Pace is cumulative in nature and takes into account all hours that you registered for, not just the previous
  • The following are excluded in the calculation of attempted hours
    • Courses dropped within the refund period
    • Foundational Studies courses
  • The following are included in the calculation of attempted hours and negatively impact course completion rate:
    • Student-initiated withdrawals (WTH)
    • Administrative withdrawals (ADW)
    • Incompletes ("I")
    • Failing grades
    • Repeated classes
    • Remedial Classes
    • Transfer Credit  

Warning

Students who do not achieve the minimum cumulative grade point average (GPA), and/or PACE standards will be placed on Financial Aid Warning status. The following applies to students with warning:

  • You are strongly recommended to meet with your Advisor to develop a Student Success plan prior to registering for the next term (semester) and to take the necessary steps to prevent an SAP Hold.
  • A student whose GPA or PACE does not reach the minimum standard by the end of the warning term will be placed on SAP Hold and must submit an Online Appeal.

Probation

Students who successfully appeal their hold are eligible to register for classes and will have their financial aid eligibility reinstated. It is important to meet with your Advisor throughout the semester to ensure you are on track to good standing.

Preventing an SAP Hold

Students should work with their College Advisor to establish a Student Success plan or attend a Student Success workshop, if available at their college. The following are recommendations to help prevent an SAP Hold:

  • Achieve and maintain good academic standing (2.00 GPA and higher).
  • Complete and excel in all of your courses (67% percent at minimum).
  • Maintain a strong semester-by-semester plan in your SmartPlanner in your Student Portal.
  • Make progress toward degree completion. Go to My.CCC.edu and click on Academic Plan.
  • Allow for a minimum of 2 hours of study for every hour you are in the classroom.
  • Utilize all available tutoring and academic support services.

Prerequisites

Cost

Timing

Audience

Contact Information

Phone: 
(312) 850-7185
Fax: 
1900 West Jackson
Advising Center, Room 1412
Chicago, IL 60612
Get Directions

Learn More