Tuition Refund Policy

It is the student's responsibility to officially withdraw from classes. To qualify for a refund: Credit Class - the withdrawal must have been recorded in the student system within the specified refund period and the withdrawal drops the student's enrolled hours to a lower credit hour tier or the class was cancelled by the college. Professional & Personal Development (Continuing Education)- the withdrawal must have been recorded in the student system before the published start date or the class was cancelled by the college.

Student Initiated Withdrawals & Refunds

It is the student’s responsibility to officially withdraw from classes.
This policy refers to refunds resulting from class drops or withdrawals, whether initiated by the student or by the college. Failure to drop or withdraw from a class by the Tuition Refund Date may result in mandatory payment of tuition and charges (including book charges), forfeiture of financial aid eligibility, and/or a failing grade. The Tuition Refund Date and other key dates may be found in the student portal (my.ccc.edu (http://my.ccc.edu/)). Financial Aid will be adjusted as appropriate for students who withdraw or are withdrawn from classes.


Refunds – Credit or Skills Classes

Refund Period

Refunds for class drops or withdrawals (see WTH – Class Drop or Withdrawal) may be available, subject to the Refund Amount paragraph below, only if processed and
recorded in the student information system by the Tuition Refund Date for the class. No refund will be allowed if the drop or withdrawal is recorded after
the Tuition Refund Date. The Tuition Refund Date may be found in the student portal (my.ccc.edu (http://my.ccc.edu/)). No refund is allowed for non-refundable charges (see Non-Refundable Other Charges).

Class Cancellation

If the college cancels a class, all applicable charges, subject to the Refund Amount paragraph
below, will be fully refunded and students will be notified of the cancellation by a message sent to their CCC email account.

Refund Amount Students may qualify for a tuition refund only if both of the following criteria are satisfied:

  1. The class drop or withdrawal must be recorded in the student information system by the specific deadlines noted in the Refund Period paragraph, above, or the class must have been cancelled by the college, and
  2. The class withdrawal or cancellation would result in a lower tuition charge (see Tuition – Credit and Skills) or results in the withdrawal and/or cancellation of all classes.

Refunds – Continuing Education – Professional & Personal Development

Refunds for class drops or withdrawals (WTH) are available at one hundred percent (100%) of tuition and charges if processed and recorded in the student information system before the published start date of class (less applicable course withdrawal charges and nonrefundable charges). No refunds are issued once classes have begun. If the college cancels a class, all applicable charges for that class will be fully refunded and students will be notified of the cancellation by a message sent to their CCC email account.

No-Show Withdrawals (NSW) & Refunds

Effective Summer 2018, students will be charged a $200 penalty if they are issued a No Show Withdrawal (NSW) for one or more credit classes in an academic term. All Financial balances or charges resulting from NSWs prior to Summer 2018 remain in effect. This penalty is in addition to any tuition that is charged for other coursework in the academic term. If the $200 penalty is more than the total tuition previously charged for all NSW classes in the term, the NSW penalty will be reduced to the lower tuition amount. This NSW penalty is non-refundable. Per the Department of Education, this $200 penalty cannot be covered by financial aid as it is not an eligible charge.


No-cost re-takes for students who complete any course and receive a final grade or a NC in Spring 2020 classes:

  1. Students who actively pursued their coursework
    and received a final grade or a NC (no credit due to COVID-19) will have one
    future opportunity to retake the course in its entirety at no cost. Students
    must repeat the course prior to the end of the Spring 2023 term for the free
    retake opportunity. The last credit hours and grade earned (even if the last
    grade is not the highest grade earned for the course) is used in the student’s
    GPA calculations. Courses in the Spring 2020 first eight-week mini-term are not
    eligible for retake. Spring 2020 first eight-week mini-term are not eligible
    for retake.
  2. Students who withdraw or receive an
    administrative withdraw will have the opportunity to retake the course in its
    entirety at no cost. The student would need to actively pursue the course until
    at least March 16, 2020 due to CCC changes from COVID-19 and must repeat the
    course prior to the end of the Spring 2023 term for the free retake
    opportunity.


Refunds Issued to Students

Students who
receive a refund due to financial aid (e.g., Pell Grant) or a third-party
payment on their account and are no longer entitled to that refund due to
change in eligibility are required to repay the amount of the refund in full.
Any amount that a student receives in the form of a refund related to state,
federal or third-party funding cannot be waived.

The Academic and Student Policy Manual can be found on the CCC website at:

https://www.ccc.edu/menu/Documents/Academic_Student_Policy/AcademicStudentPolicyNovember2021.pdf

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